Most cannabis e-commerce marketing focuses on the top and bottom of the funnel, but mid-funnel tactics are where brands actually build the trust and intent that convert browsers into buyers. This webinar features a veteran cannabis marketer with a portfolio of six brands and deep experience both inside and outside the industry.The discussion covers high-impact mid-funnel strategies built specifically for cannabis e-commerce, including how to nurture leads, stay top of mind between visits, and drive more consistent purchase behavior. Brand managers, DTC teams, and cannabis e-commerce marketers will find this session directly relevant to improving conversion rates and customer lifetime value.
The lessons, mistakes, and growth strategies behind the industryβs most recognizable brands.

High Impact Mid-Funnel Marketing Tactics For Cannabis ECommerce Brands
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Key Insights
- The mid-funnel is where most cannabis marketing either builds durable relationships or loses customers permanently - it is the engagement layer between initial awareness and purchase decision, and the brands that treat it as a distinct priority rather than an afterthought convert at meaningfully higher rates than those that jump straight from awareness to discount offers.
- Mid-funnel communication strategy must be calibrated to the product category: a high-consideration wellness product like a tincture or patch requires more education, more touchpoints, and more scenario-based content before purchase, while a lower-price, higher-frequency product like a pre-roll needs a faster, more transactional cadence - and applying the wrong model to the wrong product category produces both lower conversion and higher unsubscribe rates.
- Irrelevant communication is the primary cause of mid-funnel failure: cannabis consumers who feel that a brand's emails, messages, or notifications are not tailored to their interests or purchase history will unsubscribe or disengage permanently, so personalization is not a luxury feature of mid-funnel marketing - it is the baseline requirement for keeping potential customers in the funnel at all.
- Value-first content - webinars, educational resources, guides, and expert conversations - is one of the most effective mid-funnel tactics for cannabis brands because it earns trust and captures CRM data from an audience that is already interested in the topic, creating a warmer prospect pool than any cold advertising approach can produce.
- Over-discounting is the most commonly reached-for mid-funnel lever in cannabis and also the most damaging to long-term brand health - while discounts drive short-term transaction volume, they train customers to wait for deals, erode margin, and make it harder to reestablish full-price purchase behavior once the discount pattern is set.
Webinar Highlights
00:00 β What the Middle of the Funnel Actually Means
Jake Litkey opens with a grounding explanation of the marketing funnel for cannabis brands: top is awareness, middle is engagement, and bottom is conversion. Angela Pi builds on this by explaining that the mid-funnel is where relationship building happens - where brands move from being known to being trusted, and where the quality of communication determines whether a potential customer moves toward purchase or drifts away.
08:00 β Tailoring Mid-Funnel Strategy to Product Type
One of the most practical frameworks Angela shares is the idea that mid-funnel communication must reflect the product category. A high-consideration wellness product - a patch, a salve, a daily tincture - requires more touchpoints, more scenario-based education, and more time before a customer is ready to buy. A lower-price, higher-frequency product like a pre-roll has a shorter consideration window and a different communication rhythm. Applying the right strategy to the right product is what makes mid-funnel marketing efficient rather than just persistent.
16:00 β Personalization as a Requirement, Not a Feature
The conversation gets specific about why relevance is the foundation of mid-funnel success. Angela explains that cannabis consumers, like any consumers, receive a high volume of communication daily. If a brand's messages feel generic or disconnected from what a customer has actually shown interest in, they will unsubscribe - and that exit is difficult to reverse. The standard mid-funnel brands should hold themselves to is: "I know you, I know what you like, and what I'm sending you reflects that."
22:00 β Value-First Content as a Mid-Funnel Engine
Jake and Angela use the MediaJel webinar series as a live example of value-first mid-funnel marketing: producing educational content on cannabis marketing topics puts interested operators and marketers into a CRM, builds trust with an audience that is already seeking expertise, and creates a warm prospect pool that may eventually engage with services. For cannabis brands, the equivalent is creating content - guides, how-to resources, expert perspectives - that helps customers understand their products and use cases before they buy.
28:00 β The Over-Discounting Problem in Cannabis
The discussion turns to discounting - the tactic Angela describes as "the hammer everyone reaches for first" in cannabis marketing. While discounts drive short-term transaction volume and are effective at moving product, the conversation explores why over-discounting creates long-term problems: customers learn to wait for deals, margin erodes, and brands condition their own audience to devalue their products. Mid-funnel relationship building, the argument goes, is what allows brands to eventually reduce discount dependency.
34:00 β Testing, Learning, and Designing Better Future Campaigns
Angela closes with the operational mindset that makes mid-funnel marketing a continuous improvement process rather than a one-time effort. Tracking how different content, messages, and offers perform over time - and using those learnings to inform the next campaign - is how cannabis brands build a mid-funnel that gets more efficient with each iteration. The goal is not just engagement in the moment but a compounding understanding of what moves specific customer segments toward purchase.
Frequently Asked Questions
[ {What is mid-funnel marketing for cannabis brands?}
Mid-funnel marketing for cannabis brands covers the engagement stage between initial awareness and purchase decision. It is where brands move from being recognized to being trusted - through email sequences, educational content, personalized offers, and relationship-building communications that give potential customers the information and incentives they need to choose a specific brand or product. Most cannabis marketing over-invests in top-of-funnel awareness and bottom-of-funnel discounts while underinvesting in the middle layer where purchase decisions actually form.
{Why does mid-funnel strategy differ by product type in cannabis?}
The consideration window and communication cadence that work for a high-price wellness product - like a CBD patch or daily tincture - are different from what works for a lower-price, frequently purchased product like a pre-roll. High-consideration products require more scenario-based education, more touchpoints, and more time. Frequent-purchase products need faster, more transactional messaging. Applying the wrong cadence to a product category produces lower conversion rates and higher unsubscribe rates.
{How does personalization affect cannabis mid-funnel marketing performance?}
Personalization is the baseline requirement for mid-funnel success, not an advanced feature. Cannabis consumers who receive communications that feel irrelevant to their interests or purchase history are likely to unsubscribe and disengage permanently - a loss that is difficult to reverse. Brands that tailor their mid-funnel messaging to what individual customers have shown interest in retain more of their engaged audience and convert at higher rates than brands that send generic broadcasts to their full list.
{What is value-first marketing in cannabis?}
Value-first marketing leads with useful content - webinars, guides, educational resources, expert Q&As - before making any ask of the audience. For cannabis brands, this approach builds trust with consumers who are learning about products and use cases, captures CRM data from an already-interested audience, and creates a warmer prospect pool than cold advertising can generate. The value delivered upfront earns the right to communicate further with the audience and makes subsequent purchase messaging more effective.
{Why is over-discounting a problem for cannabis brands?}
Over-discounting trains cannabis consumers to wait for promotional pricing, which erodes full-price purchase behavior and compresses margin over time. While discounts are effective at moving product in the short term, relying on them as the primary mid-funnel tactic conditions customers to see a brand's standard pricing as inflated and devalues the products over time. Mid-funnel relationship building - through content, personalization, and trust - is what gives cannabis brands the customer equity to reduce discount dependency.
{What tactics belong in the cannabis marketing mid-funnel?}
Effective cannabis mid-funnel tactics include personalized email sequences based on purchase history or product interest, educational content that helps customers understand product categories and use cases, loyalty program communications, value-first content like webinars and guides that build brand trust, and targeted retargeting that keeps the brand visible to engaged but undecided customers. The common thread is that mid-funnel tactics prioritize relationship depth over immediate transaction, building the trust that makes eventual purchase decisions easier. ]
Cannabis Podcast Full Transcript
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Webinar Highlights
Understand Cannabis Mid-Funnel Marketing
03:06 - 05:57: Jake Litke, CEO of MediaJel, and Angela Pih, Marketing Innovator / CMO / Brand Storyteller, explore the importance of understanding audience segmentation as a fundamental tool in mid-funnel engagement. Angela organizes her customer segments into four groups: frequent purchasers, high-value customers, and those with product-specific preferences. She describes mid-funnel marketing as a relationship-building phase where consumers show interest and seek to learn more β much like dating. It is an opportunity to showcase the qualities that differentiate your cannabis brand.
How to Communicate With Different Cannabis Customer Segments
05:58 - 09:25: Jake and Angela discuss a variety of communication channels for mid-funnel tactics, including email, social media, display, programmatic advertising, and texting. Jake describes more broad consumer segments as frequent, infrequent, and engaged but non-purchasing shoppers. He segments those audiences into smaller groups with qualitative factors like customer loyalty, age, and brand preferences.
Angela Pih provides insights into her approach when tailoring communication strategies based on understanding consumer activity. Using Papa and Barkley as an example, Angela discusses the need to engage their health-conscious audience with a long-term educational approach. While focusing on the health benefits of the products works well for Papa and Barkley, the strategy at KINGROLL is very different. In contrast, KINGROLL has a rapid communication cadence because of its audience's product preference and purchase frequency.
Developing Segmented Messaging with Cannabis First-Party Data
12:15 - 15:54: Jake and Angela delve into segmentation's massive influence on marketing results within the cannabis industry. Angela describes the impact of transitioning from mass communication to segmented messaging as "huge." Her team applies first-party data to build direct relationships with potential customers. Then, they test several customer communication streams to see how quickly potential customers convert from the consideration phase to a purchase.







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